Digital & Wallets

E-codes, mobile wallets, instant delivery, and resale marketplaces — what changes when the card stops being a physical object.

4 guides in this subject

What a Digital Gift Code Really Is (And Why Screenshots Are Dangerous)
Digital & Wallets 6 min read

What a Digital Gift Code Really Is (And Why Screenshots Are Dangerous)

An e-gift card is a string of characters in an email. That is the whole product — which makes it convenient, instant, and far easier to lose than plastic.

digital gift cardse-gift card
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Gift Cards in Mobile Wallets: What Works and What Quietly Does Not
Digital & Wallets 6 min read

Gift Cards in Mobile Wallets: What Works and What Quietly Does Not

Adding a card to your phone solves the problem of leaving it at home. It introduces several smaller problems that only appear at the register.

mobile walletapple wallet
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Digital or Plastic: An Honest Comparison, Risk by Risk
Digital & Wallets 7 min read

Digital or Plastic: An Honest Comparison, Risk by Risk

The usual framing is convenience versus presentation. The more useful framing is which set of failure modes you would rather be exposed to.

digital vs physicalgift card comparison
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Where the Prepaid Industry Is Heading, and Who Benefits
Digital & Wallets 7 min read

Where the Prepaid Industry Is Heading, and Who Benefits

Most predictions about this sector are written by vendors selling the thing being predicted. Here is what is actually changing, and which changes help buyers rather than issuers.

future of gift cardsprepaid industry
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